Returns & Exchanges
At Percival, we want you to be completely satisfied with your purchase, which is why we offer a 28-day return window for all unworn and original-condition items. Please ensure all tags remain attached to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the garments in their original packaging, ensuring all labels are intact and the items are in a resaleable condition.
Ship Your Package
Download and print your pre-paid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our warehouse team has inspected your return, we will process your refund or exchange within 5-10 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing